Privacy Policy
Who we are
This site is operated by Fenwick Barrow Media Ltd, registered at Alderman House, 27 Foundry Lane, Ancoats, Manchester, M4 6DE, United Kingdom. For any question about this policy or your personal data, contact us at [email protected].
Information we collect
We collect information you provide directly, such as your name, email address and message content when you use the contact form. We also collect limited technical information automatically through cookies and similar technologies, including how you move through the site and which pages you view, but only where you have allowed this through the cookie banner.
Cookies
We use essential cookies needed for the site to function, functional cookies that remember choices such as your cookie preference, and, where permitted, analytics cookies that help us understand which pages are used. Full detail is set out in our cookie policy, and you can change your choice at any time.
Processors and third parties
Where we use third-party services to help operate the site, such as hosting or email delivery, those providers process data only on our instructions and under contractual terms that require them to protect it. We do not sell personal data, and we do not share it with third parties for their own marketing purposes.
Legal basis and jurisdiction
We process personal data in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018. Where a visitor is located in the European Economic Area, we handle their data consistently with the EU General Data Protection Regulation, and where a visitor is a California resident, we take account of applicable rights under the California Consumer Privacy Act. Our legal basis for processing contact form data is your consent and our legitimate interest in responding to enquiries; our basis for non-essential cookies is your consent, given or withheld through the cookie banner.
Retention
We keep contact form submissions for as long as is reasonably necessary to handle the enquiry and any related follow-up, after which they are deleted or anonymised. Cookie preference records are kept for as long as the preference remains set in your browser.
Your rights
You have the right to ask what personal data we hold about you, to have inaccurate data corrected, to have data deleted where there is no continuing reason to keep it, and to object to or restrict certain processing. You can exercise any of these rights by writing to us at the email address above. If you are not satisfied with our response, you have the right to complain to the Information Commissioner's Office or, where applicable, your own national data protection authority.
Children
This site is not directed at children, and we do not knowingly collect personal data from them.
Changes to this policy
We may update this policy from time to time to reflect changes in how the site operates. The current version always applies to your use of the site.